Master's Degree in Education, Bachelor's in English Education

• Customer Service Management, Institute of Citizen Centered Services, Toronto

Sherlet Neal Lopez is the Managing Director of The Belize Institute for Service Excellence, Leadership and Research (BISELaR) and Co-Owner of BzLearn.com; Belize’s first online learning platform and training hub.

She is an internationally certified Customer Service Manager, with the Institute of Citizen Centered Services (ICCS) of Toronto, Canada. Ms. Neal also holds a master’s degree in Project Management from UCI Costa Rica; and a wealth of experience in both the private and public sector.

She is a lecturer at the University of Belize, a skilled and dynamic training facilitator, public speaker, author, actor, playwright and entrepreneur.

Sherlet is best known locally for her leading role in Belize’s First Dramatic Television Series, “Noh Matta Wat”.

• Specializing in Information technology (Application Software) Google Suite, Graphic Design and Website Development

• Masters of Arts in Communication for Social and Behaviourial Change, UWI Mona Campus
• Certificate in Leadership Development, University of Proteria South Africa
• Specializing in Strategic Planning, Proposal Writing, Social Research, Behaviour Change Communication, Gender Mainstreaming

• Masters’ Degree Social Science – Human Resource Management