(BISELaR) is founded and Managed by Ms. Sherlet Neal Lopez, an internationally certified Customer Service Manager, with the Institute of Citizen Centered Services (ICCS) of Toronto, Canada. We work with a cadre of highly skilled professionals to bring you a wide variety of capacity building training and short courses.
Our Vision
Inspired people, who are serving with passion & excellence.
Our Mission
Our Mission
To build capacity within organizations and individuals; by offering inspiring, engaging and empowering personal and professional development training.
Sherlet Neal Lopez,
Founder & Managing Director
Our Core Values
- Customer Centered: We are here to serve you!
- Excellence in Service: We offer excellence in service, because you shouldn’t have to settle for anything less!
- Professionalism: We know what we are doing; and it shows!
- Timeliness: We deliver on time, all the time!
- Relationship building: We truly value people and aim to build meaningful relationships with those we serve.
Sherlet Neal Lopez
Founder & Managing Director
"I had an incredible experience at BISELR! The institute's dedication to service excellence and leadership truly sets them apart. The knowledgeable faculty and engaging coursework made my learning journey both educational and enjoyable."
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"Attending BISELR was a transformative experience. The emphasis on research and leadership not only broadened my horizons but also enhanced my ability to make a positive impact in my field."
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"BISELR exceeded my expectations in every way. The institute's commitment to excellence in service and leadership is evident in every aspect of their programs. The faculty's real-world experience and dedication to student success were evident."
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"BISELR is a hidden gem for those seeking top-notch education in service excellence and leadership. The curriculum is thoughtfully designed, and the instructors are industry experts who provide real-world insights. What stood out the most was the institution's commitment to research, which gave me the tools to approach challenges analytically. I highly recommend BISELR to anyone aspiring to excel in leadership roles."
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Olivia Bardalez
Facilitator
- Specializing in Information technology (Application Software) Google Suite, Graphic Design and Website Development
Sherlene Tablada
Facilitator
- Masters of Arts in Communication for Social and Behaviourial Change, UWI Mona Campus
- Certificate in Leadership Development, University of Proteria South Africa
- Specializing in Strategic Planning, Proposal Writing, Social Research, Behaviour Change Communication, Gender Mainstreaming
