Shifting from being ‘one of the team’ to leading the team can be a challenging move. As a new
supervisor, team leader or frontline manager, it’s now up to you to make difficult decisions, give
feedback and drive performance.
Having the right leadership skills under your belt can make sure you get off to a strong start and
rally your team behind you.
Managers and supervisors provide leadership for a team and bridge the gap between the
management of the organisation and their team members. This course will help you understand
ways to ‘manage up’ as well as manage a team