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Effective Workplace Communication July 2021

Description

The Communication Skills training course  is one of our most popular courses and teaches you powerful concepts like how different personality types can influence communication, what your personal communication preferences are, and most importantly how to implement and use these skills immediately.
You’ll learn strategies for overcoming common communication barriers as well as essential skills like active listening, effective use of voice and tone, investigative questioning skills and exploring the importance of body language and the non-verbal communications coming from others.

If you have ever wanted to communicate with more clarity and impact, in any of your relationships, then
this course was designed for you! You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved self-confidence.

Additionally, you will explore ways to communicate across generational divide and gaps; by understanding what each generation values and how it influences the way they communicate.

Finally, we will take a critical look at unconscious biases and how it impacts communication; as well as explore norms and practices for effectively communicating across various cultures and community of practice.

Topics for this course

10 Lessons

Session I – Communication Styles & Personality Types

Communication & Personality Types
Communication Styles
Reflection – Personality Type

Session II – Communication Styles

Communicating Across the Generational Divide

Unconscious Biases

About the instructor

4.06 (16 ratings)

13 Courses

300 students

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